Skip to Content

UserVoice

UserVoice connections give you access to your company’s product feedback data.

Source Setup

UserVoice uses a Bearer authentication method that requires an ACESSS TOKEN to enable API access. Please perform the following steps to allow Etleap to extract data from your UserVoice account.

  1. Navigate to Settings → Integrations → UserVoice Api Keys.
  2. Click on the Add API Key button and choose a client name.
  3. Leave the APPLICATION URL and CALLBACK URL fields blank. Select the TRUSTED? checkbox.
  4. Click Add API key.
add-api-key-dialog.png
  1. Generate a new API Key by clicking the Create link at the top right corner of your Client.
api_key_create.png
  1. Store the generated API Key. You will need this information when creating your Etleap connection.
api_key_dialog.png
  1. You will also need your sub domain name. It’s the root name that precedes uservoice.com (e.g., https://domain.uservoice.com/).

Prefer using an API? Go here  and select UserVoice under the Body header to start creating your connection via API.

What Data is Available?

Warning

Update-Mode Deletes Support

Deletes are not supported for update-mode entities with this connector.

You can create UserVoice pipelines with the following entities:

EntityPipeline ModeIceberg Support
Category Update-
Comments Update-
Feature Status Update-
Features Update-
Feedback Record Update-
Forum Invitation Update-
Forum Update-
Internal Status Update-
Label Update-
Note ReplaceBatch
Nps Rating ReplaceBatch
Permission ReplaceBatch
Product Area Update-
Score Update-
Segmented Value ReplaceBatch
Segment Update-
Status Updates ReplaceBatch
Status Update-
Suggestion Update-
Suggestion Activity Entry ReplaceBatch
Supporter Message ReplaceBatch
Supporter Update-
Team ReplaceBatch
User Update-
Vsts Work Item ReplaceBatch