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UserVoice

UserVoice connections give you access to your company’s product feedback data.

Source Setup

UserVoice uses a Bearer authentication method that requires an ACESSS TOKEN to enable API access. Please perform the following steps to allow Etleap to extract data from your UserVoice account.

  1. Navigate to Settings → Integrations → UserVoice Api Keys.
  2. Click on the Add API Key button and choose a client name.
  3. Leave the APPLICATION URL and CALLBACK URL fields blank. Select the TRUSTED? checkbox.
  4. Click Add API key.
add-api-key-dialog.png
  1. Generate a new API Key by clicking the Create link at the top right corner of your Client.
api_key_create.png
  1. Store the generated API Key. You will need this information when creating your Etleap connection.
api_key_dialog.png
  1. You will also need your sub domain name. It’s the root name that precedes uservoice.com (e.g., https://domain.uservoice.com/).

Prefer using an API? Go here  and select UserVoice under the Body header to start creating your connection via API.

What Data is Available?

Warning

Update-Mode Deletes Support

Deletes  are not supported for update-mode entities with this connector.

You can create UserVoice pipelines with the following entities:

EntityPipeline Mode
Category Update
Comments Update
Feature Status Update
Features Update
Feedback Record Update
Forum Invitation Update
Forum Update
Internal Status Update
Label Update
Note Replace
Nps Rating Replace
Permission Replace
Product Area Update
Score Update
Segmented Value Replace
Segment Update
Status Updates Replace
Status Update
Suggestion Update
Suggestion Activity Entry Replace
Supporter Message Replace
Supporter Update
Team Replace
User Update
Vsts Work Item Replace