ServiceNow
ServiceNow connections provide access to data related to your company’s organizational processes.
Source Setup
ServiceNow uses Basic authentication. To create a new ServiceNow connection, you’ll need the following information from your ServiceNow account:
- Instance URL
- Username
- Password
Prefer using an API? Go here and select ServiceNow under the Body header to start creating a connection via API.
What Data is Available?
Update-Mode Deletes Support
Deletes are not supported for update-mode entities with this connector.
Check out the ServiceNow entities and relationships that you can load to your destination below.
The entities have a very large number of columns and foreign keys. An arrow from one entity group to another means
all entities in the source group have foreign keys to one or more entities in the target group.
You can create ServiceNow pipelines with the following entities and for any custom entities you may have:
| Entity | Pipeline Mode |
|---|---|
| Change Request | Update |
| Company | Update |
| Configuration Item | Update |
| Contract | Update |
| Execution Plan | Update |
| Execution Plan Task | Update |
| Group | Update |
| Incident | Update |
| Location | Update |
| Offering | Update |
| Problem | Update |
| Service | Update |
| Task | Update |
| User | Update |
| Workflow Activity | Update |